Need help right now? Call the National Gambling
Helpline on
1800 858 858 — free, confidential, 24/7 —
or visit
gamblinghelponline.org.au. Help is always available.
Our Commitment
Damien Joyce Pty Ltd is licensed by Racing NSW and operates in strict
accordance with its Responsible Gambling Code of Conduct and the
National Consumer Protection Framework for Online Wagering in
Australia. For South Australian residents, we additionally comply with the South
Australian Responsible Gambling Code of Practice.
We believe gambling should be enjoyable entertainment — not a way to
make money or escape problems. We are committed to a safe wagering
environment and our responsible gambling team monitors accounts for
signs of problem gambling and may proactively reach out to offer
assistance.
Tools Available to You
Deposit Limits
Set daily, weekly or monthly caps. Decreases take effect
immediately; increases require a 7-day cooling-off period.
Time-Out
Take a break for 24 hours, 7 days, 30 days or 90 days. No betting or
deposits during this period.
Self-Exclusion
Exclude for a minimum of 6 months or permanently via Account
Settings or by emailing support.
Reality Checks
Receive session duration reminders every 30, 60 or 90 minutes of
continuous use.
Activity Statements
Download a full history of deposits, withdrawals and bets at any
time from your account dashboard.
Pre-commitment
Set a net loss limit per session before you start — we will alert
you when you reach it.
National Self-Exclusion — BetStop
Exclude from
all legal online and telephone wagering in Australia
through BetStop — the National Self-Exclusion Register operated by ACMA.
Visit
www.betstop.gov.au
or call 1800 238 786.
Warning Signs of Problem Gambling
- Spending more time or money on gambling than intended
-
Chasing losses — betting more to try to recover money already lost
- Feeling anxious, irritable or depressed when unable to gamble
-
Thinking about gambling constantly, planning future sessions or
reliving past ones
- Borrowing money or selling possessions to fund gambling
-
Lying to family, friends or employers about time or money spent
gambling
-
Using gambling to escape problems, stress, loneliness or negative
emotions
-
Neglecting work, study, family or personal responsibilities because of
gambling
-
Making repeated unsuccessful attempts to reduce or stop gambling
If you recognise any of these signs, please reach out for help.
Treatment works and you are not alone.
Help & Support Services
Protecting Young People
Gambling on Damien Joyce is strictly for adults aged 18 and over. We
verify age at registration and periodically thereafter. If you share
devices with minors, consider using password-protection, parental
control software (e.g. NetNanny), or contacting your ISP to block
gambling websites at the network level.
Tips for Safer Gambling
-
Only gamble with money you can afford to lose — treat it as
entertainment, not income
-
Set a budget before you start and stick to it regardless of outcome
-
Set a time limit for each session and use our reality check reminders
- Never chase your losses — losing is a normal part of gambling
-
Balance gambling with other leisure activities and social connections
-
Never gamble when stressed, depressed or under the influence of
alcohol or drugs
Remember: The house always has an edge. Gambling is not
a reliable source of income. Bet only what you can afford to lose — and
walk away.